Support

Evaluations, MIT and Product versions without Support Subscription

Product Support
OPC UA Client & Server SDK .NET Standard OPC UA Client SDK .NET Standard
OPC DA/AE/HDA Client SDK .NET OPC DA/AE/HDA Client SDK .NET
OPC DA/AE Server SDK .NET OPC DA/AE Server SDK .NET
OPC DA/AE Server SDK DLL OPC DA/AE Server SDK DLL

Product Versions with Support Subscription or Commercial Support

For commercial support purchase a Single Standard Support request (two hours support time budget, five business days maximum initial response time, although we usually answer within one to two business days) for EUR 390,00 from Technosoftware GmbH.

Technical Support is available with the following options:

SKU Description Order
SINGLE-SUP
Single Standard Support

390.00Select options

STANDARD-SUB
Standard Support Subscription

495.00995.00Select options

 

After completing the purchase, you can send us an Email to support@technosoftware.com to submit your request.

By purchasing support, you agree to our Support Service Agreement.

A comparison of the different product editions and the license agreement is available here.