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Support Terms
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Thomas Johannhson
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August 18, 2019 - 11:18 am

Technosoftware provides these Support Forums to give help and support to our evaluation users as well as customers. The Forums include groups and forums for each product and some more general level discussion forums to discuss about the technology and other general topics. Please use these forums to get support from us.

Important
Technical Support request via Email is only available for customers with an active Single Standard Support or Support Subscription.

Evaluation Users
The support method for evaluation users are the Support Forums. Please search for discussions of the same topics before posting new topics.

Commercial Support
Purchase commercial support via Standard Support for a single Standard Support request. You can also purchase a Support Subscription for 12 month Standard Support.

After completing the purchase, please use the Support Forums to submit your request. For Single Standard or Support Subscription owners, also e-mail support is provided in addition to Support Forums. However, in order to help others with the similar kind of problems, forum is the recommended place to ask.

By purchasing support, you agree to our Support Service Agreement.

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